HerRelief Ja – Privacy Policy
Last Updated: November 28, 2025
HerRelief Ja (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit herreliefja.com (“the Website”) or engage with our services.
By using the Website, you agree to the practices described in this Policy. If you do not agree, please discontinue use immediately.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information You Provide
When you voluntarily submit information through forms, donations, sign-up pages, or communications, we may collect:
• Full name
• Email address
• Phone number
• Mailing address
• Donation details (amount, frequency, method)
• Volunteer application details
• Any information included in messages you send us
1.2 Payment Information
• We do not store full credit/debit card numbers.
• Donations are securely processed through trusted third-party payment processors (e.g., PayPal, Stripe, or bank partners).
• These third parties may collect financial information necessary to complete the transaction.
1.3 Automatically Collected Information
When you visit the Website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Cookies and similar tracking technologies
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
• Process donations and issue receipts
• Communicate updates, relief activities, and donor acknowledgements
• Respond to questions and support requests
• Improve Website performance and user experience
• Manage volunteer applications and communication
• Comply with legal and regulatory requirements
• Enhance safety, fraud prevention, and security
• Conduct internal analytics and reporting
We do not sell or rent your personal information.
3. Cookies & Tracking Technologies
We use cookies to:
• Understand website traffic
• Improve navigation and user experience
• Save your preferences
• Analyze site performance
You can disable cookies in your browser settings, but some Website features may not function properly.
4. How We Share Your Information
We may share information with:
4.1 Service Providers
Trusted third parties that help us operate the Website or process donations, including:
• Payment processors
• Email and newsletter services
• Web hosting providers
• Analytics services
These providers are only permitted to use your data for tasks we authorize.
4.2 Legal Requirements
We may disclose information if required to:
• Comply with laws or legal processes
• Protect the rights and safety of users or the public
• Prevent fraud, abuse, or security threats
4.3 Partner Organizations (Optional)
If HerRelief Ja collaborates with an NGO, government agency, or relief program, donor or volunteer information will only be shared with your consent, unless legally required.
5. Security Measures
We implement reasonable technical and administrative measures to protect your information, including:
• Encryption of sensitive data
• Secure servers
• Access controls
• Regular monitoring for vulnerabilities
However, no system is 100% secure. You submit information at your own risk.
6. Your Rights
Depending on your region, you may have rights such as:
• Access to your personal data
• Requesting correction or deletion
• Withdrawing consent
• Opting out of communications
• Requesting a copy of your data
To make a request, contact us using the information below.
7. Email & Communication Preferences
You may opt out of:
• Newsletters
• Campaign updates
• Donation appeals
by clicking “unsubscribe” in emails or contacting us directly.
Important notices (e.g., receipts, legal updates) may still be sent.
8. Children’s Privacy
We do not knowingly collect data from children under 13.
If a parent/guardian believes a child has submitted information, contact us and we will delete it promptly.
9. International Users
If you access the Website from outside Jamaica, please note:
• Your data may be transferred to and stored in Jamaica or other countries
• Using the Website means you consent to such transfers
10. Links to Third-Party Websites
Our Website may link to external sites (e.g., donation platforms, partners).
We are not responsible for their:
• Privacy practices
• Content
• Security
Review their policies before providing information.
11. Data Retention
We retain personal information only as long as necessary for:
• Donations
• Volunteer management
• Legal and reporting obligations
• Operational needs
After this, information is securely deleted or anonymized.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes take effect immediately upon posting, and continued use of the Website means you accept the updated Policy.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact:
HerRelief Ja
Email: herreliefja@gmail.com
Website: herreliefja.com
